Frequently Asked Questions
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Do you deliver?
Yes, we do offer delivery upon request. Simply include your preferred delivery details when placing your order, and we’ll be in touch to confirm availability and any applicable travel fee. Each delivery is coordinated with care to ensure your graze arrives beautifully presented and perfectly fresh.
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Do you cater for dietary requirements?
Yes, absolutely. We’re more than happy to accommodate dietary preferences and requirements — whether gluten-free, vegan, dairy-free, or otherwise. Just let us know when placing your order so we can design your graze with care.
Please note, specialty ingredients may incur a small surcharge due to sourcing and preparation requirements. -
Need to change or cancel your order?
We completely understand that plans can change! If you need to update or cancel your booking, please let us know at least 48 hours before your order.
As all our produce is purchased and prepared fresh, we’re unable to offer refunds after this time — but we’ll always do our best to work something out where we can. -
Returning boards and display pieces
After your event, we’ll arrange a suitable time to collect all boards and display pieces — usually within a day or two. We just ask that any leftover food is removed and the boards are given a quick wipe with a damp cloth or paper towel (no soap needed).
Every piece is reused with care, so keeping them clean helps us maintain that beautiful Astrabella finish for future events. -
Can I place a last-minute order?
We usually ask for 48 hours’ notice, but if you’ve left it a little late — don’t stress! Send us a message or give us a call and we’ll see what we can do. If we have the produce available and the day allows, we’ll always do our best to fit you in.
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Something else you’d like to know?
We’re always happy to help with custom requests, event ideas, or any extra details you’d love to discuss.
You can reach out via our contact page, message us on Instagram, or send through your enquiry — we’ll make sure every detail is handled beautifully from start to finish.